Returns & Exchanges

At Chips Liquor, we strive for complete satisfaction with your beverage and snack orders. Due to the perishable nature of our products and state alcohol regulations, we offer returns or replacements on damaged or incorrect items within 14 days of delivery.

1

Inspect Your Delivery

Thoroughly check your package upon arrival for any signs of leakage, breakage, or missing items from your order.

2

Contact Support

Email our customer service team with your order number and clear photographs of the damaged products or incorrect labels.

3

Receive Authorization

Wait for our team to review your claim and issue a Return Merchandise Authorization (RMA) if the return meets legal compliance standards.

4

Refund or Replacement

Once approved, we will either ship out a replacement immediately or process a full refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing